consumer logo
Search
Close this search box.

Software & Support

Book a Demo

Features

Download our Capabilities PDF

Features

With Compusense, you can effortlessly manage your sensory panel, consumer database and product testing with our industry-leading features, including customizable tests, detailed reporting and analysis, single sign-on and APIs. Streamline your sensory and consumer testing process and gain valuable insights into your products.

Panel Management

Manage your panelists by recruiting, scheduling and tracking them with ease. With the ability to select consumers based on demographic quotas and proportions, our software allows consumers to schedule themselves in an available time slot, automating the process for you.

Product Management

With our advanced feature, you can import and organize your product lists and view your Product Library, products over time, and product history. Product management has never been easier thanks to the ability to create custom fields and groups.

Test Customization

Design questionnaires that can be easily navigated and completed by participants. Our advanced features allow for projective mapping and the customization of map background images to best suit your needs.

Reporting & Analysis

Take advantage of our diverse range of reporting and analysis options, which include automated reports generated in Microsoft PowerPoint, Word or Excel. We offer both standard and custom options, including panelist summary and penalty analysis reports.

APIs

Discover how our APIs enable seamless integration with other software platforms, resulting in a better user experience, increased efficiency, and increased speed and flexibility to meet changing needs.

SSO

Our SSO feature, which is available through our CSAE 3416 Type II hosting facility, provides a better user experience, simplified authentication, streamlined access, and improved security.

Assessor Testing

Assessor testing is a tool where an assessor logs in via a dedicated assessor site and evaluates the sample sets in a test for a panelist instead of the panelist doing the evaluations themselves.

Download our Capabilities PDF

Industries

Explore our software solutions for your industry by clicking on the tabs below. Get ready to discover how Compusense can transform your products.

Consumer Goods

Compusense works with leading consumer goods companies, helping to improve products through Sensory and Consumer testing. Testing takes place throughout the entire product life cycle, from product creation to consumer testing to quality testing, so that clients can understand how consumers perceive their products at all stages.

Food

Food

Frame-624

Food

Food

Food manufacturers and producers from private label to national brands all rely on testing sensory attributes, sensory differences, and consumer liking to grow and maintain their brands. Compusense software is used for new product development, where a combination of sensory and consumer data can determine which sensory attributes help drive consumer liking. For brand maintenance, analysts can determine whether cost saving initiatives or ingredient differences are perceptible or might potentially threaten the brand.

Biostime-Inc
The-Edlong-Corporation

Compusense is incredibly user-friendly for panelists, and from the analyst side, I find the data analysis so quick and easy.

Sensory Manager,

Dairy Flavor Company

Retail

Retail

Frame-624

Retail

Retail

Managing and understanding consumer expectations have always been challenges for retailers. Home use test methods are often used to gain consumer insights and guide development of in-store brands or the shopping experience itself. Compusense software has reliable consumer recruiting and scheduling tools that help you get the right consumers for your product and engage them effectively and efficiently so that they provide good data for decision making.

Compusense has been an invaluable part of our product development process! We are able to utilize quick ballot creation, customizable questions and easy statistical analysis with fast report generation.

Sensory Scientist,

Retail Grocer Company

Agencies

Agencies

Frame-624

Agencies

Agencies

Agencies who run tests for their clients require a flexible software solution that can handle a wide range of testing scenarios. The Compusense software is an ideal solution for Agencies as it supports Sensory Panels, Consumer Testing and recruiting and Home Use Tests, among many other approaches. Agencies who use the Compusense platform can offer their clients quicker turn-around times for results and reports, which adds great value to the services that they provide.

MMR-Research-Worldwide
St
Sensory-Espectrum
RD-Team
P_K-Research

For me, when asked about Compusense, I always have a lot of respect for the company's support and their commitment to ensuring their product’s ongoing success and capabilities.

President, Sensory Testing and Training Company

Beverages

Beverages

Frame-624

Beverages

Beverages

Beverages including water, juice, soft drinks, energy drinks and alcoholic beverages represent a large part of the consumer market. As beverage companies grow, they face challenges with production scaling, ingredient substitution, and exploring new markets and categories. Using Compusense software for sensory and consumer testing with beverage products can provide an understanding of how these challenges can affect the profile or liking of the products before the product goes to market.

Biostime-Inc

Compusense's new cloud-based features enhance in-house research, design, validation, analysis and reporting. It revolutionizes innovation by automating sensory insights and gap analyses.

Product Development Specialist

Wine Producer

Compusense is the most comprehensive solution for sensory and consumer research. It offers support for highly-customized surveys. It was essential during COVID for remote management and home-use test (HUT) formats.

Sensory Manager,

Beer Flavor Company

Ingredients

Ingredients

Frame-624

Ingredients

Ingredients

Ingredients form the building blocks of successful food, beverages, and products, contributing to their flavor, texture, color, or overall composition. Using Compusense software to understand the sensory properties and product interactions of ingredients is key to the development of new products and applications, as well as managing the success of existing brands.

McCormick-_-Co

After testing multiple sensory software packages, we found Compusense to be the most complete, glitch-free and user-friendly solution. With two years of use, their support and technical assistance are unmatched.

Program Manager of Sensory and Consumer

Insights, Food Ingredient Supplier

Restaurants

Restaurants

Frame-624

Restaurants

Restaurants

Quick-serve and casual dining restaurants routinely develop insights on products, ingredients, and recipes by using sensory and consumer testing methods. Testing with consumers using the Compusense software provides an understanding of the consumer, the product being tested and the context in which it's consumed. Product shelf-life and preparation variability can also be reflected in the sensory and consumer testing data.

Kentucky-Fried-Chicken-Corporation
Little-Caesar-Enterprises-Inc
Nando_s
Personal Care

Personal Care

Frame-624

Personal Care

Personal Care

Personal care items such as personal hygiene, skincare, and haircare products are frequently tested by consumers or expert assessors. Compusense software has flexible test presentation methods to efficiently evaluating personal care products in many different contexts, such as styling salons or in Home Use tests. Dynamic test design options make it easy to accept new products into an existing test without interrupting the test.

Clarins-1
Paulas-Choice-1
Flavors & Fragrances

Flavors & Fragrances

Frame-624

Flavors & Fragrances

Flavors & Fragrances

The Flavor and Fragrance industry relies on Compusense to help understand how aromatic and taste components used in food, beverages, cosmetics, and household items perform in different products. Our Flavor and Fragrance clients use Compusense software to understand product profiles, to see if a product matches or exceeds comparable competitive products, or how the sensory attributes of the product correlate with the chemical or other properties. The powerful Compusense platform helps you store and understand product profiles, and track Panelist performance for sensory tests.

Flavorchem-Corp
IFF-2
Sensient-Flavors-and-extracts
Synergy-Flavors-2
Treatt-2
The-Edlong-Corporation

Compusense provides an excellent service for sensory analysis across our company. The software is reliable, comprehensive, and meets all our paneling needs. The support team promptly addresses issues and requests as well.

Senior Technical Coordinator

Flavor and Fragrance Company

Sporting Goods & Apparel

Sporting Goods & Apparel

Frame-624

Sporting Goods & Apparel

Sporting Goods & Apparel

Product testing with Sporting Goods and Apparel presents some unique challenges; how can you effectively collect data with limited numbers of samples or prototypes, or with very specific comfort or fit-based questions? Compusense offers very flexible testing methods and question types to collect data when working with athletes using these products. Using mobile devices, the Compusense web-based platform lets you take the test right to the athletes, at the arena, the track, the court, or the gym.

CCM 1

Compusense is a great tool for seamless integration of recruitment, test collection and data analysis. Their team’s excellent support and willingness to explore new ideas are greatly appreciated.

R&D Engineer,

Sporting Equipment

Food

Food

Frame-624
Retail

Retail

Frame-624
Agencies

Agencies

Frame-624

Food

Food

Food manufacturers and producers from private label to national brands all rely on testing sensory attributes, sensory differences, and consumer liking to grow and maintain their brands. Compusense software is used for new product development, where a combination of sensory and consumer data can determine which sensory attributes help drive consumer liking. For brand maintenance, analysts can determine whether cost saving initiatives or ingredient differences are perceptible or might potentially threaten the brand.

Biostime-Inc
The-Edlong-Corporation

Compusense is incredibly user-friendly for panelists, and from the analyst side, I find the data analysis so quick and easy.

Sensory Manager,

Dairy Flavor Company

Retail

Retail

Managing and understanding consumer expectations have always been challenges for retailers. Home use test methods are often used to gain consumer insights and guide development of in-store brands or the shopping experience itself. Compusense software has reliable consumer recruiting and scheduling tools that help you get the right consumers for your product and engage them effectively and efficiently so that they provide good data for decision making.

Compusense has been an invaluable part of our product development process! We are able to utilize quick ballot creation, customizable questions and easy statistical analysis with fast report generation.

Sensory Scientist,

Retail Grocer Company

Agencies

Agencies

Agencies who run tests for their clients require a flexible software solution that can handle a wide range of testing scenarios. The Compusense software is an ideal solution for Agencies as it supports Sensory Panels, Consumer Testing and recruiting and Home Use Tests, among many other approaches. Agencies who use the Compusense platform can offer their clients quicker turn-around times for results and reports, which adds great value to the services that they provide.

MMR-Research-Worldwide
St
Sensory-Espectrum
RD-Team
P_K-Research

For me, when asked about Compusense, I always have a lot of respect for the company's support and their commitment to ensuring their product’s ongoing success and capabilities.

President, Sensory Testing and Training Company

Beverages

Beverages

Frame-624
Ingredients

Ingredients

Frame-624
Restaurants

Restaurants

Frame-624

Beverages

Beverages

Beverages including water, juice, soft drinks, energy drinks and alcoholic beverages represent a large part of the consumer market. As beverage companies grow, they face challenges with production scaling, ingredient substitution, and exploring new markets and categories. Using Compusense software for sensory and consumer testing with beverage products can provide an understanding of how these challenges can affect the profile or liking of the products before the product goes to market.

Biostime-Inc

Compusense's new cloud-based features enhance in-house research, design, validation, analysis and reporting. It revolutionizes innovation by automating sensory insights and gap analyses.

Product Development Specialist

Wine Producer

Compusense is the most comprehensive solution for sensory and consumer research. It offers support for highly-customized surveys. It was essential during COVID for remote management and home-use test (HUT) formats.

Sensory Manager,

Beer Flavor Company

Ingredients

Ingredients

Ingredients form the building blocks of successful food, beverages, and products, contributing to their flavor, texture, color, or overall composition. Using Compusense software to understand the sensory properties and product interactions of ingredients is key to the development of new products and applications, as well as managing the success of existing brands.

McCormick-_-Co

After testing multiple sensory software packages, we found Compusense to be the most complete, glitch-free and user-friendly solution. With two years of use, their support and technical assistance are unmatched.

Program Manager of Sensory and Consumer

Insights, Food Ingredient Supplier

Restaurants

Restaurants

Quick-serve and casual dining restaurants routinely develop insights on products, ingredients, and recipes by using sensory and consumer testing methods. Testing with consumers using the Compusense software provides an understanding of the consumer, the product being tested and the context in which it's consumed. Product shelf-life and preparation variability can also be reflected in the sensory and consumer testing data.

Kentucky-Fried-Chicken-Corporation
Little-Caesar-Enterprises-Inc
Nando_s
Personal Care

Personal Care

Frame-624
Flavors & Fragrances

Flavors & Fragrances

Frame-624
Sporting Goods & Apparel

Sporting Goods & Apparel

Frame-624

Personal Care

Personal Care

Personal care items such as personal hygiene, skincare, and haircare products are frequently tested by consumers or expert assessors. Compusense software has flexible test presentation methods to efficiently evaluating personal care products in many different contexts, such as styling salons or in Home Use tests. Dynamic test design options make it easy to accept new products into an existing test without interrupting the test.

Clarins-1
Paulas-Choice-1

Flavors & Fragrances

Flavors & Fragrances

The Flavor and Fragrance industry relies on Compusense to help understand how aromatic and taste components used in food, beverages, cosmetics, and household items perform in different products. Our Flavor and Fragrance clients use Compusense software to understand product profiles, to see if a product matches or exceeds comparable competitive products, or how the sensory attributes of the product correlate with the chemical or other properties. The powerful Compusense platform helps you store and understand product profiles, and track Panelist performance for sensory tests.

Flavorchem-Corp
IFF-2
Sensient-Flavors-and-extracts
Synergy-Flavors-2
Treatt-2
The-Edlong-Corporation

Compusense provides an excellent service for sensory analysis across our company. The software is reliable, comprehensive, and meets all our paneling needs. The support team promptly addresses issues and requests as well.

Senior Technical Coordinator

Flavor and Fragrance Company

Sporting Goods & Apparel

Sporting Goods & Apparel

Product testing with Sporting Goods and Apparel presents some unique challenges; how can you effectively collect data with limited numbers of samples or prototypes, or with very specific comfort or fit-based questions? Compusense offers very flexible testing methods and question types to collect data when working with athletes using these products. Using mobile devices, the Compusense web-based platform lets you take the test right to the athletes, at the arena, the track, the court, or the gym.

CCM 1

Compusense is a great tool for seamless integration of recruitment, test collection and data analysis. Their team’s excellent support and willingness to explore new ideas are greatly appreciated.

R&D Engineer,

Sporting Equipment

Research Organizations

The wide array of consumer and sensory test methods supported in the Compusense software makes it ideal for use in not-for-profit or non-academic research contexts. The speed of panel recruitment and scheduling, data collection and reporting make it a valuable addition to research testing programs. Compusense Research Consortium subscribers make use of our knowledgeable Client Success team to help answer their questions quickly. For those who would like to collaborate in their research, the Compusense Research Consortium offers excellent opportunities to work securely with other Compusense Consortium subscribers.

research organization

Academic Institutions

Teaching institutions around the world use the Compusense sensory and consumer testing, recruiting and scheduling software in research and in the classroom. As a teaching tool, Universities and Colleges introduce and advance students’ knowledge of sensory methods and best practices in the classroom. After graduation, students with Compusense experience often move to jobs that make use of this valuable knowledge. For academic researchers, the Compusense software offers an expanding array of test types and methodologies. The Compusense Academic Consortium subscription offers great collaborative research opportunities, working with other Compusense Consortium subscribing schools worldwide, in a secure and easy to use software.

academic-organization
Food-Industry-Research-and-Development-Institute-1 1

Methods

Our software can be tailored to your needs by helping you employ methods that match your objective. Click on each method category to gain a better understanding of each method.

Descriptive

Discrimination

Consumer

Quality

Client Support

At Compusense, we take pride in delivering exceptional client support that has won us awards and the trust of businesses and organizations worldwide. Our commitment to providing unparalleled assistance ensures that you get more than just a product. Our team of trained professionals is available to quickly and efficiently respond to your questions and resolve any technical issues rapidly.

  • Direct access to support specialists by phone, email or live chat
  • Efficient assessment and quick turnaround for technical support questions
  • Information about software upgrades
  • Real-time support from Monday to Friday:
  • 4 a.m. EST to 6 p.m. EST | 8 a.m UTC to 10 p.m. UTC
Client Support

Email Address

support@compusense.com

North America

 1 800 367 6666

International

1 519 836 9993

Client Support

At Compusense, we take pride in delivering exceptional client support that has won us awards and the trust of businesses and organizations worldwide. Our commitment to providing unparalleled assistance ensures that you get more than just a product. Our team of trained professionals is available to quickly and efficiently respond to your questions and resolve any technical issues through phone or email.
  • Access to applicable software downloads
  • Direct access to support specialists by phone, email or live chat
  • Efficient assessment and quick turnaround for technical support questions
  • Information about software upgrades
  • Real-time support from Monday to Friday, 4 a.m. ET to 6 p/m. ET

Email Address

support@compusense.com

North America

 1 800-367-6666

International

1 519 836 9993
(International)

Resources

desktop-image-resourcesmobile feature image-large

Quality Assurance with Difference from Control Testing

Difference testing is one of the most popular sensory testing methods. It its often the first sensory method used in new...

The Value of SaaS

The Value of SaaS

Why Cloud-based solutions are the new standard for...

Temporal Check-All-That-Apply

Temporal Check-All-That-Apply

A valuable addition to your temporal Methods Toolk...

An Introduction to Temporal Methods

An Introduction to Temporal Methods

An Introduction, review, and suggested application...

Security & Privacy

As a global provider of sensory and consumer research software and services, Compusense takes a proactive stance on security and privacy. The Compusense SaaS app has been secure since 2007, and we use third-party audits to maintain SOC 2 certification.

At Compusense, we're also committed to General Data Protection Regulation (GDPR) compliance. That's why we've implemented monitoring, functions, notifications, and data safeguards to ensure our compliance with the GDPR.

Compusense allows for the classification of panelist information as sensitive. Any information provided by a panelist in a field marked as sensitive (e.g. demographic information such as age or gender) is only visible to analysts with appropriate permissions and is automatically removed from the database when a panelist is deleted.

The collection of panelist information in Compusense has always included the ability to ensure that a consent form is agreed to by the panelist and the agreement is recorded with the panelist record in the database.
Universal Accessibility for All Users
mobile banner

Universal Accessibility for All Users

At Compusense, we’re dedicated to offering robust and accessible software solutions that cater to a range of industries and institutions. Our innovative SaaS platform, Compusense®, helps to provide product and consumer insights, removes global barriers, and conducts tests in any language. Compusense enables you to make real-world comparisons across consumer segments, no matter where your consumers are.

Understanding the diverse needs of our users, we incorporate a universal design approach to ensure our software is not just user-friendly, but also disability-friendly. We’ve incorporated features such as screen reader compatibility and keyboard navigation to cater to a variety of accessibility needs. Moreover, our color schemes are designed to be visually appealing yet easy on the eyes, aiding those with color vision deficiencies.

Ready to experience universal accessibility?

Get started today

Security & Privacy

As a global provider of sensory and consumer research software and services, Compusense takes a proactive stance on security and privacy. The Compusense SaaS app has been secure since 2007, and an independent third-party audit entity confirms our compliance with SOC2 Type II in their yearly report. The SOC2 evaluation of all our information security controls guarantees that Compusense follows and adheres to principles required for compliance with international privacy regulations such as GDPR and CCPA.
Read more

Request a Demo

Request a Demo

[contact-form-7 id="649" title="Contact form 1"]
consumer logo

Email: info@compusense.com
1 800 367 6666 (North America)
1 519 836 9993 (International)
412 Laird Road Unit #104
Guelph, ON
Canada N1G 3X7

Linkedin New-twitter

Software & Support

Consulting & Services

Resource Centre

Research

About

© 2024 Copyright Compusense Inc.

consumer logo
Email: info@compusense.com
1 800 367 6666 (North America)
1 519 836 9993 (International)

412 Laird Road, Unit #104
Guelph, ON
Canada N1G 3X7

© 2024 Copyright Compusense

Linkedin New-twitter
Quality

Quality

Quality test methods are used to evaluate a product based on its sensory attributes and overall consumer perception to ensure it meets certain standards of excellence and consistency. These methods provide a consumer-centric assessment of product quality, ensure consistency and adherence to quality standards and drive continuous improvement and customer satisfaction. Examples include, but are not limited to, Shelf Life, Degree of Difference,

Difference from Control, In/Out, etc.

Quality test methods are used to evaluate a product based on its key attributes to ensure it meets specific standards of excellence for consistency. These methods provide an internal assessment of the product quality to adhere to quality standards and achieve customer satisfaction. Examples include, but are not limited to, Shelf-Life, Degree of Difference, Difference from Control, and In & Out methods.

site-logo
search-logo