Michael, Vice President of Client Success, has been with Compusense since 2009. In his role, Michael is responsible for all client-facing components of the business, with a focus on building long-term client relationships. With the support of his team, Michael is committed to delivering an excellent level of customer service, doing so with a great focus on clients’ priorities. Michael also contributes to Compusense’s research efforts, in particular, his work on data visualization with temporal methods. He is a reviewer for Food Quality and Preference. In 2017, he contributed a book chapter, "The Future of Sensory Discrimination Testing" to the book, Discrimination Testing in Sensory Science: A Practical Handbook. Michael is an ardent supporter of the sensory community, and was a member of the 2017 Pangborn Symposium Organizing Committee.
Prior to Compusense, Michael worked at Leo Burnett Toronto in interactive advertising. In his teen years and during his undergraduate degree he worked in many roles at Compusense, from serving samples, to answering phones, to training and providing technical support to early Compusense five and Compusense Paper users.
Michael earned his B.Sc. in Biology with a focus in Neuroscience from the University of Guelph, which included a semester at Strathclyde University in Glasgow, Scotland, and a Business Management diploma from Queen’s University.
Michael has been in a number of bands throughout the years, and has been a member of the stalwart Canadian rock band, The Kramdens, since 2000.